Once you’ve chosen your climbing frame, you’ll be able to select your desired delivery method. You can choose either pick-up point collection, or in some regions we offer a home-delivery service.
You can get an instant online quote for home-delivery on each product page using the 'Home Delivery' quote button. Simply click the “Home Delivery. Get A Quote" link, and enter your state and full postcode. If your postcode is not recognised or the price appears incorrect please contact us and we'll check for you.
Home deliveries are normally made within 7-14 days. If you have ordered Pre-Order, then your item will be dispatched following your final settlement payment.
Due to the size of the products we cannot send climbing frames using a parcel carrier. We have to use dedicated pallet services, so your delivery will normally arrive on a lorry with one driver. You MUST have someone available who is able to help the driver offload your play equipment onto your property. Someone 18+ will need to be present to accept and sign for the delivery.
We offer a fast and easy solution for customers who wish to collect their climbing frame from our Dublin pick-up depot.
Currently, we are offering a collection service from our Dublin pick-up point. The cost for this service can be seen on each product page. Freighting your item to your local pick-up point is quicker than home delivery. This enables you to have the play equipment home and installed as soon as possible.
Once you order is complete (and paid in full) we will pick and prepare your order for dispatch to your local pick-up depot. Once the stock has been received by the depot, they will contact you directly to confirm your is ready for collection. You’ll be able to arrange a convenient day/time with the depot directly. They will allow approximately one week for you to collect the item (they cannot store longer than 1 week without charges).
Ideally, you’ll have a van, pickup or MPV for collecting your wooden climbing frame from the local pick-up point. Product box sizes are on the individual product pages. Please note that all product box sizes will vary. A guide includes some approximate details below for sets.
Our climbing frames normally consist of between 2 and 7 boxes. These range from 50cm to 240cm in length and are approximately 40-80cm wide and 15-20cm high. The boxes vary in weight from 20-80kg.
Once you have your climbing frame, you can begin the installation. Our products are designed for easy home-build and come with a manual (in English). This is illustrated and clearly shows the step-by-step process.
All the wood is pre-drilled, pre-cut and pre-stained, the roof and wall panels are pre-assembled. The hardware is separated into bags to make things as easy as possible. Remember our playsets are large structures, but it’ll be worth the time invested as your children will get many years of fun and enjoyment.
All you’ll need is an electric screwdriver and some basic DIY tools to be able to build any of our play equipment. Most sets are able to be constructed in 1-2 days. Most people build them over a weekend.